I had a mixed experience at The Golden Ville Boutique Hotel And Spa. On the positive side, I found the location to be excellent, with easy access to shopping and restaurants. However, I was disappointed with the cleanliness of the room and the responsiveness of the staff regarding my concerns.
Rooms
5.0
The room was average-sized and clean, but I encountered plumbing issues and a musty smell that took time to address. The furnishings were nice, but I expected better from a boutique hotel.
Service
5.0
The staff were friendly, but their response to my issues was quite sluggish. I felt let down by the lack of attention to my concerns, especially with the room conditions.
Location
8.0
The hotel's location is tucked away in a quiet alley, which I loved. It was just a short walk to the beach and various dining options, making it very convenient for exploring Pattaya.
Dining
5.0
Dining options were limited, but the hotel provided amenities like homemade jams, which was a nice touch. However, I didn’t experience much in terms of in-house dining during my stay.
Facilities
5.0
Facilities like housekeeping were inconsistent, as my room was not thoroughly cleaned daily. There was also no consistent provision of complimentary water bottles, which was disappointing.
Milton
United States of America,
February
2025
6.0/10
I spent 3 nights at The Golden Ville Boutique Hotel And Spa, which has a prime location right opposite Ripley's and Marriott. however, my experience was mixed. While the hotel staff were generally friendly, one staff member at the reception was less than pleasant. The rooms were well-maintained, though the bathrooms were a bit small. Overall, it’s a decent choice for travelers, especially those visiting with friends or family.
Rooms
7.0
The room I stayed in was well-maintained but on the smaller side, with a small bathroom. Some concerns about cleanliness were mentioned, but my room was acceptable and tidy.
Service
6.0
While many staff members were friendly and helpful, particularly Rony and the lady staff, I did encounter one unfriendly staff member at check-in which was disappointing.
Location
8.0
The location was very convenient, being central and close to markets, the beach, and nightlife. It felt safe even for lone female travelers, which I appreciated.
Dining
5.0
There was no restaurant on-site, but the proximity to convenience stores and nearby restaurants made dining options accessible.
Facilities
5.0
The hotel offers basic facilities like housekeeping but lacks some amenities such as on-site dining. The absence of a restaurant was a downside.
Bonnie
United States of America,
February
2025
6.0/10
I had a pleasant stay at The Golden Ville Boutique Hotel And Spa, thanks to its excellent location and affordability. The rooms were generally cozy and clean, although the bathrooms left something to be desired. The staff were friendly and helpful, which made a positive impression overall.
Rooms
6.0
My deluxe room was spacious and well-lit, with comfortable furnishings, but I found the bathroom quite cramped and not as clean as I hoped.
Service
7.0
Most of the staff were friendly and accommodating, but I did encounter some communication issues with a few reception team members. It wasn’t a huge drawback, but it could be improved.
Location
9.0
The hotel is perfectly situated in Central Pattaya, close to the beach and various eateries. I loved that I could easily walk to many attractions, which was very convenient.
Dining
6.0
Breakfast starts at 9 am, which was a little late for my schedule. I ended up going elsewhere for my meals, but the offerings looked decent for those who would dine at the hotel.
Facilities
6.0
The hotel provided good basic amenities, although I think they could improve on bathroom cleanliness and possibly offer more dining options earlier in the day.
Alfred
United States of America,
October
2024
6.0/10
I had a warm experience at The Golden Ville Boutique Hotel and Spa, especially because of its fantastic location and friendly staff. However, I was disappointed with some aspects of the cleaning, as the room cleaning was not thorough, and I faced issues with doudle check service. Overall, it's budget-friendly but may need some improvement in housekeeping.
Rooms
6.0
I found the deluxe double room spacious and comfortable, but the air conditioning needed attention halfway through my stay. The bathroom was a bit unusual, though overall the room was mostly clean.
Service
7.0
The staff at the reception were welcoming and helpful, especially Ronny from the Philippines, who always went the extra mile. Despite this, I faced some challenges with housekeeping responsiveness and standard service after making requests.
Location
9.0
The location was one of the highlights for me, as it's centrally located within walking distance to the beach and the famous walking street. Everything I needed was just around the corner.
Dining
6.0
They have a decent dining area, but I didn't explore the menu much. Convenient eateries are plentiful nearby, which was great for variety.
Facilities
5.0
The hotel offers various facilities, including spa service coupons, but the housekeeping could definitely use improvement.
Bernard
United States of America,
October
2024
6.0/10
My stay at The Golden Ville Boutique Hotel And Spa had its ups and downs. I appreciated the good location and friendly staff, particularly Tae and Fang, who made my birthday special. However, the bathroom cleanliness left much to be desired, and dealing with maintenance issues was a hassle. Overall, it was an affordable option, but I would have liked more attention to detail.
Rooms
7.0
The room was a good size and generally clean, but it had maintenance issues like a broken soap dispenser and a noisy shower tap.
Service
6.0
Service was generally friendly, especially from Tae and Fang, but I felt thrown off by having to pay in the middle of my stay.
Location
9.0
The hotel is conveniently located near Ripley's Believe It or Not and other attractions, making it easy to explore the area.
Dining
5.0
Breakfast starts late at 9 AM, which was inconvenient, and there were limited dining options within the hotel.
Facilities
6.0
Facilities were basic but included strong Wi-Fi and a decent spa, although the upkeep could improve.